City launches North RePort app to allow residents to report concerns directly from mobile phones
North Port, Fla. – The City of North Port is excited to announce the launching of “North RePort”. The City has partnered with SeeClickFix on the new platform which will easily allow citizens to report issues, request, and track services. The free non-emergency app also makes it easier to connect with the City’s award winning web and social media pages.
Using GPS within the user’s phone, North RePort can pinpoint where the reported situation is and map it for staff. From issues like pesky potholes to troubled traffic lights, users can provide pictures, videos, and specific descriptions to help get the job done. Anyone can view, comment on, and vote to fix problems submitted by others. Users can even create their own “watch areas” to receive notifications about all issues reported in the specific area they choose.
“We’re thrilled to provide this great tool for the community while being on the cutting edge of technology. We’re also excited about giving staff a resource to allow them to respond in a timely and effective manner”, says North Port City Manager Jonathan Lewis. The additional transparency is also a higher level of accountability for City staff and provides analytics to streamline processes.
The City’s IT department has been busy implementing the system. Representatives from each City department have been trained and are ready to accommodate users.
The North RePort mobile app is available for download in the Android and iPhone app stores. Just search “North RePort”. A web based version is available at www.cityofnorthport.com/online-services/northreport Our video on how it works https://youtu.be/r_JnNju0F60 Initial cost of the app $14,850.