City Manager's Biography
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Steven S. Crowell, Jr., became North Port City Manager on July 5, 2005, taking over the job from Interim City Manager Henry L. Jenkins. Mr. Crowell and his wife, Bridget, have three daughters, Tina, Lauren and Morgan. Born in He is recognized by the International City/County Management Association as a fully Credentialed Manager. Prior to joining the City of North Port, Mr. Crowell served for 12 years as City Manager for the City of Greenwood Village, Colorado, a very urbanized suburb of · Established a strategic plan for implementing quality of life initiatives · Organized and implemented several initiatives to provide municipal services of the highest quality, resulting in public satisfaction levels of more than 90% · Directed staff in the review and implementation of various mixed-use development projects maximizing use of adjacent transit facilities, including light rail. Previous to his tenure at Greenwood Village, Mr. Crowell was City Manager of Commerce City, Colorado, where he oversaw the annexation of the New Lands area near the then relocating Denver International Airport. He also oversaw the adoption of a final development strategy for the 43 square-mile area, which is projected to add approximately 40,000 people to that city’s population by 2010. Before moving to Upon receiving his master’s degree in 1982, Mr. Crowell set his sights on the City of Dallas, Texas, then the nation’s largest city having a council/manager form of government. As a Management Assistant under the Dallas City Manager, Mr. Crowell received practical grounding in a wide variety of municipal services, including public safety, public works, aviation, housing, bus service and general development issues. Mr. Crowell describes his management style as “outcome based, principle centered and customer focused.” He places a high premium on customer service. “My customer service orientation includes the expectation that customers’ questions are answered accurately and completely, and that employees should be expected and empowered to solve a customer’s problem within the context of city values and outcomes,” he says. |