Welcome to North Port Utilities!

The department operates 24 hours a day, seven days a week, to provide and distribute a reliable supply of quality, safe drinking water and a wastewater collection system that meets the needs of our customers and respects and enhances our environment. 

   

 

 

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News Updates:

Hurricane Irma Neighbors Helping Neighbors Program

 

Ricky NHN

As North Port recovers from the aftermath of Hurricane Irma, Utilities wants to help those that are having a difficult time. It is in times like this that a sense of community and neighbors helping neighbors is so important and truly appreciated as we come together to put homes and lives back together.

Many of our customers have opened their hearts and their faucets to provide water to those in need and taken in friends and neighbors without power during this difficult time. To help our customers who have offered aid to their friends, neighbors and fellow Floridians, Utilities has developed the Hurricane Irma Neighbors Helping Neighbors program. With extra people in a household, it can be expected that water usage will increase and in many cases, may push the billed amount into the next consumption block which is charged a higher rate. Through the Hurricane Irma Neighbors Helping Neighbors program, Utilities can adjust the rate for the excess consumption in that higher block down to the same rate as the customer’s typical usage based on the average consumption for the past three months.

When customers receive their billing for the period they offered aid to those in need, they just need to call our Customer Care Team at 941-429-7122 or 941-240-8000 and we can review the account to see if we can help. If the customer qualifies for the adjustment, an adjustment request form will be provided for the customer to complete and return to our Customer Care and Billing office at 4970 City Hall Blvd., North Port, FL 34286. Requests may be dropped off, emailed to NPUtilities@CityofNorthPort.com or faxed to 941-429-7121.

 

 

2017 Water Usage Report now available!

The 2017 Water Usage Report is now available.  The annual report contains information about Utilities projects, rates and average community consumption. To access the report, click here.

We would like residents to please feel free to contact the North Port Utilities Customer Care Team with any question s or concerns regarding their 2016 Water Usage and Utility Update Report at 941-429-7122 (Customer Care and Cashiering Office) or 941-240-8000 (Service and Administration Office).

 

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Customer Care Corner

Check out this video that plays a call from one of our wonderful customers!

 

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Utilities Mission Statement:

To support the City’s Mission by continuing to provide our customers quality water and sewer services in a safe, healthful, cost-effective and efficient manner and to accommodate the growth of our community through the planned expansion of our systems.

Myakkahatchee Creek Water Treatment Plant

North Port Wastewater Treatment Plant

          Water Treatment Plant   

          Wastewater Treatment Plant

 

 

 

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