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 Welcome to North Port Utilities!

Our offices will be closed Monday, May 28th in observance of Memorial Day as we remember and honor those who have served.

 The department operates 24 hours a day, seven days a week, to provide and distribute a reliable supply of quality, safe drinking water and a wastewater collection system that meets the needs of our customers and respects and enhances our environment. 

  

 

 

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News Updates:

 

Utilities 2018 Meter Conversion Project

North Port Utilities has begun its 2018 meter replacement project soon which is replacing manual read meters with automatic meter read (AMR) meters.  These meters will transmit data directly to meter reading equipment within the meter reader’s truck via radio transmitters, improving accuracy of information and safety for our meter readers.  The City has hired National Metering Services, Inc. to replace over 1,500 manual read meters in our system. 

The National Metering Services team is currently working to replace meters in two sections of La Casa Mobile Home Park. Other areas planned are in Harbor Cove, Harbor Isles, Pickwick Rd., and the W. Price Blvd. and N. Salford Blvd. area from Symco Ave. to Warrior Ave.  Customers can view maps of the project area here.

Since the City’s water meters are located near the front property line in an easement, access to the home will not be necessary.  However, National Metering Services staff will knock on the door to let the customer know that they are there and will be replacing the meter.  The installers will have proper identification displayed and will be in National Metering Services vehicles with their logo prominently displayed.  The meter replacement takes about 20 minutes to complete and customers can expect an interruption in their service while the work is being done.   When the work has been completed, a door hanger notice will be left on the customer’s front door.

We appreciate the patience and cooperation of our customers while this work is being done.  Please contact North Port Utilities with any questions or concerns at 941-240-8000.

 

 

 

2017 Annual Water Quality Report now available!

The City of North Port Utilities Department wants to let residents know that the 2017 Annual Water Quality Report (also known as the Consumer Confidence Report or CCR) is now available. The 2017 CCR contains important information about the source, quality, and treatment of your drinking water and is now available at www.NorthPortCCR.com. The City is pleased to announce that the report indicates that North Port City drinking water meets and exceeds all federal and state drinking water quality standards.

The CCR is designed to provide consumers direct access to a comprehensive chart summarizing the City’s year-round testing and monitoring of water in 2017. Also included are details about the sources and quality of water the City delivers to customers, as well as other articles of interest and tips such as water conservation and Go Green options.

North Port Utilities has created the electronic report in-house, posted it on the City website, and is advertising the URL link on all outgoing bills.  As part of the department’s “Go Green” efforts, customers are encouraged to visit www.NorthPortCCR.com to view this eco-friendly digital version.

Printed copies of the report are available by stopping by the Cashiering and Customer Care Office (4970 City Hall Blvd., First Floor) or by calling North Port Utilities at (941) 429-7122. Customer Care Representatives are available Monday through Friday from 8 a.m. to 5 p.m.

We would like residents to please feel free to contact North Port Utilities with any questions or concerns regarding their CCR at 941-429-7122. Click here to view the 2017 CCR.

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Customer Care Corner

We love to get positive feedback from our customers!  Utilities staff works hard to provide the highest level of service possible and we hope that every interaction is a positive one.

Sometimes customer care is not just about getting through calls quickly, but taking time to listen and care.  We recently received a call from a customer who appreciated the time and care that Customer Service Rep. I, Sara Miller, took in assisting her.  The customer was having a difficult day and Sara's care in listening and explaining how she could help her situation really meant a lot.

Sara (2)

 

 

 


  

Utilities Mission Statement:

To support the City’s Mission by continuing to provide our customers quality water and sewer services in a safe, healthful, cost-effective and efficient manner and to accommodate the growth of our community through the planned expansion of our systems.

Myakkahatchee Creek Water Treatment Plant

North Port Wastewater Treatment Plant

          Water Treatment Plant   

          Wastewater Treatment Plant

 

 

 

 

 

 

 

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