Welcome to North Port Utilities!
The department operates 24 hours a day, seven days a week, to provide and distribute a reliable supply of quality, safe drinking water and a wastewater collection system that meets the needs of our customers and respects and enhances our environment.
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Information from Department of Health on IslandWalk
The Department of Health has issued a letter relating to the recent Legionnaire's outbreak in IslandWalk. Click here to read.
Rain Barrel Workshop April 21, 2018
If you've been interested in rain barrels but don't know where to start, Sarasota County is holding rain barrel workshops here in North Port! On April 21 and July 21, at 10:00 a.m., at the Shannon Staub Library on the Suncoast Technical College campus. Mark you calendars and register online here to reserve your barrel!
NPU Hosts FSAWWA 2018 Drinking Water Contest
North Port Utilities was proud to host the Florida Section of the American Water Works Association's 2018 Drinking Water Taste Test Competition today at the Morgan Center. Water submissions from utilities in our region were judged. Congratulations to Sarasota County Utilities for taking home the prize. They will go on to compete at Florida Water Resources Conference against regional winners from all over the state.
2017 Water Usage Report now available!
The 2017 Water Usage Report is now available. The annual report contains information about Utilities projects, rates and average community consumption. To access the report, click here.
We would like residents to please feel free to contact the North Port Utilities Customer Care Team with any question s or concerns regarding their 2016 Water Usage and Utility Update Report at 941-429-7122 (Customer Care and Cashiering Office) or 941-240-8000 (Service and Administration Office).
Customer Care Corner
We love to get positive feedback from our customers! Utilities staff works hard to provide the highest level of service possible and we hope that every interaction is a positive one.
Sometimes customer care is not just about getting through calls quickly, but taking time to listen and care. We recently received a call from a customer who appreciated the time and care that Customer Service Rep. I, Sara Miller, took in assisting her. The customer was having a difficult day and Sara's care in listening and explaining how she could help her situation really meant a lot.
Check out this video that plays a call from one of our wonderful customers!
Utilities Mission Statement:
To support the City’s Mission by continuing to provide our customers quality water and sewer services in a safe, healthful, cost-effective and efficient manner and to accommodate the growth of our community through the planned expansion of our systems.
Water Treatment Plant
Wastewater Treatment Plant
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Wastewater Treatment Plant