Welcome to North Port Utilities!
The department operates 24 hours a day, seven days a week, to provide and distribute a reliable supply of quality, safe drinking water and a wastewater collection system that meets the needs of our customers and respects and enhances our environment.
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2018 Water Usage Report now available
North Port Utilities is pleased to announce that the 2018 Water Usage Report is now available by clicking here. The report contains updates on Utilities services, rates and average community consumption. We would like resident to please feel free to contact the North Port Utilities Customer Care team with any questions or concerns regarding the 2018 Water Usage Report at 941-429-7122 (Customer Care and Cashiering Office) or 941-240-8000 (Service and Administration Office).
2018 Fire Hydrant Maintenance Program
North Port Utilities maintains the over 1,900 fire hydrants throughout the City’s water distribution system. The proper testing, maintenance and operation of these hydrants contributes the Class 1 ISO rating held by the City.
Crews are performing fire hydrant maintenance throughout the City’s water system. This important annual preventative maintenance ensures proper function and available flow. Each hydrant is opened and flushed to make sure it is useable by fire crews when needed. When maintenance is performed, customers in the immediate vicinity of the work may experience temporary discoloration of the water. The discoloration is primarily due to harmless precipitates and does not affect the safety of the water.
Customers who have this discoloration can clear the pipes in their home by running all water faucets, starting with the outside first, for a minute or two.
If you have any questions on our hydrant maintenance program, please feel free to call the Utilities office at 941-240-8000.
Do you need a helping hand or are you looking for a way to help your neighbors who may be struggling to pay their water bill? The City of North Port offers a Help-to-Others (H2O) Program designed to assist families who are experiencing a short-term financial crisis to pay their North Port Utilities bill. The program is funded 100 percent by community donations and is administered through the City's Social Services Division. Click here for more information on the program.
If you have questions, Utilities has answers! Utilities has compiled the most common questions we get from customers on account information, billing, water quality and other service issues to make information more accessible to everyone. Visit our Common Questions page for answers to these common questions. If you don't see your question, please give our Customer Care Team a call at 941.429.7122 for billing questions or 941.240.8000 for service questions, and we will be more than happy to help!
Customer Care Corner
We love to get positive feedback from our customers! Utilities staff works hard to provide the highest level of service possible and we hope that every interaction is a positive one.
We Recently heard from a customer on Feetwood Court about a great experience she had with Pat Aubin in our Administration & Field Service Office:
Thank you Pat ,you are a gem.. you've always been so helpful and right on top of everything..great employees are sometimes hard to find.. you are a keeper..
Thanks for your super service, Pat!
Utilities Mission Statement:
To support the City’s Mission by continuing to provide our customers quality water and sewer services in a safe, healthful, cost-effective and efficient manner and to accommodate the growth of our community through the planned expansion of our systems.
Water Treatment Plant
Wastewater Treatment Plant
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Wastewater Treatment Plant