The City has partnered with SeeClickFix for an app we’ve named the “North RePort." The program allows citizens to report issues and request or track services. The free non-emergency app also makes it easier to connect with the City’s award-winning web and social media pages.
Using GPS within the user’s phone, the app can pinpoint where the reported situation is and map it for staff. From issues like pesky potholes to troubled traffic lights, users can provide pictures, videos, and specific descriptions to help get the job done. Anyone can view, comment on, and vote to fix problems submitted by others. Users can even create their own “watch areas” to receive notifications about all issues reported in the specific area they choose.
The additional transparency is also a higher level of accountability for City staff and provides analytics to streamline processes. Representatives from each City department are trained and are ready to accommodate users.
The North RePort mobile app is available for download in the Android and iPhone app stores. Just search “North RePort”. Alternatively, you can fill in the sheet below and submit your request.