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COVID-19 911 Call Tips

Post Date:03/30/2020 12:48 PM

Currently, North Port Fire Rescue’s emergency call volume has remained steady and workable. We would like to keep it that way. As we go through the COVID-19 pandemic, it’s vitally important we use the 911 emergency call service in the best way possible. Eliminating unnecessary calls will help reduce exposure to the virus. This helps our first responders, medical professionals, and community members stay safe. It also reduces the impact on emergency dispatch centers and their call volume, helping dispatchers provide immediate assistance.

We’re hopeful the community will utilize these simple guidelines when questioning if they should call 911 for a COVID-19 concern specifically.

COVID-19: When to contact 9-1-1

Call 911 if you are:

  • Having difficulty breathing or are choking
  • Having an allergic reaction
  • Having symptoms of a heart attack or stroke
  • Are experiencing feelings of confusion, dizziness, or are disoriented
  • Having difficulty speaking, walking, or seeing
  • Have sudden severe pain

Do NOT call 911 if you:

  • Want information about COVID-19
  • Need a ride to the doctor's office
  • Want to get tested
  • Have mild symptoms

If you feel like you may have contracted the virus, please contact your physician first. They can walk you through the proper procedures and what steps should be taken. NPFR works every day to provide quality care to those we serve. We just want to make sure the system isn’t inundated, and we can react as safely and as quickly as possible to immediate emergencies. 

You can find the latest on all local COVID-19 info at www.cityofnorthport.com/alerts


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