Emergencies

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We Are Here For You

 Emergencies come in many shapes and sizes; hurricanes, floods, broken water mains, to name a few.  North Port Utilities is available when your water and/or sewer service is affected by any kind of emergency.

Service-Related Emergencies

Our Field Service Office is open Monday through Friday, 7:00 am to 3:30 pm (except holidays). If you have an emergency during business hours we can be reached at (941) 240-8000.  We will have our field personnel address the situation as quickly as possible.

We are available twenty-four hours a day, seven days a week for service emergencies that occur outside of our normal operating hours. Please call our regular telephone number (941) 240-8000 to be directed to our after-hours answering service. Our on-call staff will respond as quickly as possible to service-related emergencies.

Weather Emergencies and Natural Disasters

Living in Florida means enjoying warmth and sunshine for most of the year, but we also have to be prepared for potentially dangerous weather events, especially in the summer months. North Port Utilities takes our role in emergencies very seriously and have emergency procedures in place to keep our customer's service working to the best of our ability in a variety of weather and disaster-related emergency situations. 

We strive to be proactive with early preparation measures and monitor advancing storm systems carefully, coordinating our efforts with the rest of the City.   Critical information and service updates during weather events and natural disasters is communicated through the City's website and social media feeds.  To make sure you receive the most up to date information from the City during disaster events, follow the City's feeds on Facebook, Twitter and Instagram. 

Please contact (941) 240-8000 if you need any information on dealing with a weather emergency.

Visit the Hazards we Face section of the Fire Rescue Department for information on how to prepare for weather emergencies.

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