To better serve you, we ask that our first time customers, as well as customers who have had service with us before, take a few moments to review the following information for establishing water and/or sewer service.

Required:

 New Customer Information (E-bill/Utility Service Agreement) Authorization Form 

• Copy of Photo ID
  • Example- Driver's License
• Legal Proof of Ownership
  • Examples- Title, Deed or HUD Statement, first and last pages only, final copy with signatures 
  • *Customer has ten (10) calendar days from the date of closing to provide North Port Utilities with a copy of the signed proof of ownership documents (HUD, Warranty Deed, etc.) or the water will be shut off until it is received.
• Outstanding balances or liens paid in full?
  • Per City of North Port, Chapter City (Ordinance 2015-49; North Port Code Section 78-24; b), The city will withhold water and/or wastewater and/or reclaimed water service under application made by any member or agent of a household, organization, or business unless all prior indebtedness to the city is paid in full.
• *Submit completed information:
  • Office via fax (941) 429-7121
  • Email NPUtilities@cityofnorthport.com
  • Visit Utilities Customer Service and Cashiering at 4970 City Hall Blvd (1st floor)

*Receipt of all documentation is required before account setup can begin, except "Legal Proof of Ownership" (Customer has ten calendar days from the date of closing to provide a copy of the signed proof of ownership) .

After your paperwork has been processed, you will receive notification via email or telephone that your account setup is complete. If you have not been contacted within one to two business days, or you have any additional questions, please call Customer Care and Cashiering at (941) 429-7122.  

• In North Port, all residential utility accounts are opened only in the property owner's name.
  • Property owners can request a duplicate copy of the bill be sent to an additional party
    • Mailed Duplicate Paper Bill ($.50 per bill, per month)
    • Free Duplicate eBill
• You will be billed monthly after review and verification of your meter reading. Your bill will include standard, monthly base facility charge(s) in addition to actual consumption for water and/or sewer service(s). Current rates can be found by using the following link http://www.cityofnorthport.com/government/city-services/utilities/utility-billing/rates-and-fees
• **Please be advised – Your first billing statement will reflect a $40.00 (during working hours) initiation fee. This fee covers the cost to (1) set up the new customer account, (2) process the necessary forms, and (3) provide one field representative, equipment and vehicle to activate the water service.**

GO GREEN Bill Options

We look forward to serving you!

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